Building Capacity in Wards 7 and 8 - December 7, 2016

Capacity Building Opportunities

Trainings, webinars, panel discussions
Exploring the Role of the Business Community in Improving Health, December 9 (http://bipartisanpolicy.org/events/role-of-business-community-in-improving-health/) — "Physical activity plays a key role in improving health. Inactive adults have a greater risk of early death, heart disease, stroke, type 2 diabetes, depression, and some cancers. Yet less than half of American adults meet the recommended guidelines for daily physical activity.

Employers—who bear about one-half of health care costs in the United States—can play a critical role in improving the level of physical activity among individuals."

Watch the live stream of this Bipartisan Policy Center event to hear from business leaders and health and wellness experts, and join the discussion on Twitter, @BPC_Bipartisan #BPClive.

Simple Strategies for Managing Event Committees, January 5, 2017(https://cc.readytalk.com/registration/#/?meeting=h48fcrw5w47&campaign=supgha9ymrl4) — "An event committee can be a valuable asset to any organization’s fundraising efforts, but we all know they can also be a management nightmare! A.J. Steinberg will show you how to learn to love your event committees and lead them to success with simple strategies and tips." Free.

Use Succession Management to Energize Leadership Development, January 24, 2017(http://achievemission.org/resources/resourcecenter/view/webinar-series-on-leadership-and-human-capital-management-#Leadership) This free webinar will explore how to, among other things, learn when and how to build a pipeline of internal and external candidates for key roles, and use succession pipelines to energize leadership development. Register: https://cc.readytalk.com/registration/#/?meeting=awprm797vops&campaign=706flc30eeur.

Build High Impact Leadership Teams with Team Charters(http://achievemission.org/resources/resourcecenter/view/build-high-impact-leadership-teams-with-team-charters) — This free webinar considered how to create a shared vision of the leadership team, clarifying roles and responsibilities, breaking down silos and improve trust and communication, and more. This December 6 webinar was taped and the website has links to additional reading and resources.

Planning Your Winning Advocacy Strategy(https://vimeo.com/129046045) — This free webinar starts at the beginning: What is the change you want to make? Local DC advocacy and communications expert Dan Smith walks people through the process of developing an advocacy strategy.

Good reads

25 simple ways we can all be more disability-inclusive(http://nonprofitwithballs.com/2016/12/25-simple-ways-we-can-all-be-more-disability-inclusive/) — This is so much more than a list of 25 do's and don'ts. It's about integrating accessibility in myriad ways. As is typical with NWB pieces, this is an easy, accessible read. Be sure to share with colleagues.

5 Ways to Use Periscope to Connect With Customers(http://www.socialmediaexaminer.com/5-ways-to-use-periscope-to-connect-with-customers/) — While focused on business, this article can help you think about ways that your nonprofit or community organization can better connect with and/or serve your clients, constituents, supporters. Whether you use Periscope, Facebook Live, YouTube Live, or some other platform matters less than how your organization can use video, generally, and live streaming, specifically.

Some uses for nonprofits and DC government programs include:

  1. Promoting events before and during.
  2. Getting clients/constituents ready to apply for a program. You can tell and show them what documents they will need to bring with.
  3. Do your clients/constituents have a specific set of questions? Do a FAQ video.

Economic Mobility: Research and Ideas on Strengthening Families, Communities and the Economy (https://www.stlouisfed.org/community-development/publications/economic-mobility) — This is a "new publication released by the Federal Reserve Bank of St. Louis and the Board of Governors of the Federal Reserve System. The authors of the essays in this volume explore a range of issues and concepts central to understanding how—and how well—people are able to move up the economic ladder."

There is one chapter on DC: Molly W. Metzger, Washington University in St. Louis, and Danilo Pelletiere, District of Columbia Department of Housing and Community Development
Paper: Patterns of Housing Voucher Use Revisited: Segregation and Section 8 in 2013


The 7 Core Principles of Good Customer Service(https://www.userlike.com/en/blog/customer-service-principles) — Customer service is not just for for-profit businesses. While the lingo in this article may not be what you use in your organization, see beyond that and embrace what you can, especially these principles and their elements: employee knowledge, employee empowerment, training, communication skills, availability, and friendliness and politeness.

Podcast
The Cost of Poor Nonprofit Leadership featuring Marc Pitman(http://nonprofithub.org/fundraising/cost-of-poor-nonprofit-leadership/) — Executive directors, read! This is not all about you! In fact, here's the key takeaway from the podcast: "No board member wakes up in the morning thinking, 'How can I be a lousy board member?'" Take 30 minutes to listen.

Resources and tools

convertcase.net (https://convertcase.net/) — This online tool is a major time saver. "Accidentally left the caps lock on and typed something, but can't be bothered to start again and retype it all? Simply enter your text and choose the case you want to convert it to." Choices include sentence case, title case, and capitalized case.

Do you have a capacity building tool or resource to share? Please email information to susie.cambria@gmail.com.